Urgent... Dropping all Saudi mail addresses
Dropping all Saudi mail addresses in «Google» maps and the world
Mr. «Muhammad al-Jabbar» - Vice President of Saudi Post Corporation for the business sector
Confirmed That the corporation continues to provide modern postal services by using the best global techniques; to keep pace with the country's to go forward to activate the e-government services, and Proliferation of the of e-commerce culture, pointing to enable 90 thousand students accepted at the Kingdom universities to receive their official documents through the post offices in the SA Kingdom without going to the universities.
He said in an interview to «Riyadh» that the most prominent thing in the new services is to receive requests for services and employment in the corporation offices, and printing correspondence, invoices, statements and wrapping and sending directly to beneficiaries, and «Wasel Global» service, which allows those who buy goods from abroad to sent to the organization address, and deliver it to the buyer, the Foundation also launched the commercial e-market (e-mall), where present in it famous products from many local shops at special prices, and the customer can buy the products, as mail deliver it to the customers and transfer the money to the stores.
He added that the organization developed a distinct system for addresses to be exclusively for each housing unit, it is based on electronic digital linked to geographical coordinates, it allowed dropping of Saudi Arabia addresses on the electronic geographic maps, and Saudi Arabia addresses is located now in the «Google» maps and other global maps, referring to enabling each client to track and know when the arrival of his mail or parcel through the website of the Saudi Arabian Postal corporation, the interview was as follows:
"university System"
Q: What about the "university" System, which was carried out by the Organization with the most universities in the Kingdom
Saudi postal corporation is proud of honoring the the Imam Muhammad bin Saud University the corporation, and its contribution in the success of distance learning program, and the "university" system, which was carried out by the corporation with the most universities in the Kingdom is a perfect example of organization vital role in activating the e-Government, where 90 thousand students accepted at universities in the Kingdom to receive their official documents through the post offices in the whole the Kingdom without incurring the trouble of going to universities no matter where they live, and the number of students of Imam University who benefited from this program is 6091 students.
The statistics "University system" that the rate of admissible applicants from outside the city university is about 45%, and despite the limited service and its impact on a small association, it lessen the cost of mobility for students and their parents and also the impact on traffic and easing the procedures in the universities, let's imagine that most of the governmental dealings of this model.
E-government services
Q: What is the role of the corporation in activating e-government services?
The Organization is working hard to be a partner in growth and development in our country in its field, to provide a modern postal service and benefit from the best techniques used internationally to keep up with the government course in activating the e-government services, and spread the culture of e-commerce in one hand, and meet citizen and resident satisfaction in having access to government and modern e-commerce in the other hand. Starting from this target, the organization prepared a vision that focus on ensuring what is ready to contribute to develop usage of e-government, and to facilitate exchanges of e-commerce, these services relies on two main elements, providing purchasing mechanisms for products or services Remotely and paying it's value, Second providing potential goods transfer through credible and effective Postal services formation
The Saudi Post has implemented the requirements of the other element on the ground, and currently providing services, such as renewal of driving licenses, car licenses and license plates, and the "university" system to receive the documents of students applying for universities, and there are many similar services achieved with many government organizations, that initiated to facilitate these procedures, and Saudi Postal corporation is looking forward to the day when entrusted with the delivery of all official documents (ID cards, passports, deeds, certificates, communications, etc.) and delivering all the students needs from the books, certificates and documents from and to them through the postal corporation, and delivery of transactions and letters to officials and official organizations by ensuring delivery, and to finalize the procedures for all residents such as residence permits, work permits, health certificates, visas and delivered to them.
New services
Q: What about the new service in the organization
We are calling government and private agencies to take advantage of the organization's new, such as receiving requests for services and employment in the offices of the organization which are more than 500 office, and spread throughout the Kingdom, where the Organization shall take documentation of receipt and reporting to the receipt online, and delivery of documents to these agencies , is also responsible for delivery of responses to applicants at their doors, as well as the Foundation provides print correspondence, invoices and statements inside the organization and packing and sending directly to beneficiaries, to save time and effort to these agencies in connecting with their customers, Concerning electronic commerce, The Saudi postal corporation provides enterprise service "Wasel global" for Wasel members to allow those who buy goods from America, Europe, China and Australia to sent to the address of the corporation, to collect all customers orders and ship them twice a week.
Concerning local field, Saudi postal corporation launched the commercial market (e-mall), after developing electronic market that displays a number of local shops famous goods at special prices, and the customer can buy goods and pay for them through the site, and The Saudi Postal corporation receive the goods from stores and deliver it to customers and transfer the money to stores.
this service will facilitate buying many products with good price to individuals and institutions and save the trouble of going to the shops, especially those living in small towns and villages where there are no branches of the big stores, also it will serve the suppliers of crafts popular products sellers and popular clothing and accessories for buyers who live in remote areas, it will display their products and prices and make it available to customers inside and outside the Kingdom, and Saudi Postal corporation will be responsible for transferring to the buyer and collecting price and, and we look forward to the day where citizens can get many of its needs through the postal corporation.
and the corporation has achieved significant expansion in offering services over the past period, to meet the needs of individuals, companies and institutions on par with what is happening in different countries, pointing out that this expansion came in the context of the implementation of the strategic plan for the corporation to increase it's income and to ensure faster and better service to its customers.
Postal techniques
* How is your usage of developed postal techniques?
Saudi Postal corporation Succeeded in the transition to automation of postal operations, in order to raise the quality and speeding through the postal developed techniques, and involving of clients and staff of Saudi postal in interactive cultural services, which enables each client to track and know when the arrival of his mail & parcels through the web site of Saudi Arabia postal corporation, the organization also activate developing postal techniques, and implement projects, networking between the parties of the postal network in all parts of the Kingdom, and expansion of automated sorting and electronic reading messages in all fields to raise the quality and speed in customer mail service.
Addressing scheme
Q: What about the postal address project?
The corporation implements the mailing address project, to be able to provide facilities of communication in postal service at the residence to allow the citizens of the Kingdom and the government sector similar to the facilities in citizens in developed countries.
The Saudi Postal Corporation has developed a special system for addressing. brings many advantages, it is putting an exclusive address for each housing unit, and it is based on electronic digital linked to geographical coordinates, which allowed dropping of Saudi Arabia addresses on the electronic geographic maps, and Saudi Arabia addresses is located now in the «Google» maps and other global maps, referring to enabling each client to track and know when the arrival of his mail or parcel through their computers and mobiles, and it will contribute to acceleration in developing of e-government and e-commerce.
The Mailing address, which was developed by the Saudi Postal Corporation for all regions of the Kingdom, will contribute with the organization's ability to provide postal services directly to the door of residences and citizens, and the organization provides in this addresses system to the nation the best means of facilitating connection to individuals and institutions which were not available before, as it allows the service provider the opportunity to well and safely provide the service at low cost to save their rights, thus contributing to the dissemination of services and reducing the costs, and lessen the incidence of tax evasion and fraud and help in activating the decisions of public and private rights, which requires knowledge of the party making the service address of the receiver.
Awareness of project
Q: But; what about the awareness of the importance of the addresses project?
One of the most practical steps taken by the organization to raise awareness of the addresses system, that the organization installed for each residential unit or commercial or government a free of charge mailbox to encourage them to use the mailing address to receive their mail, it has also launched awareness campaigns and many commercials that explains the new addresses system and encourage citizens to find out the address and it's characteristics and urged them to effective use of their postal addresses in their correspondence.
The organization had faced many difficulties in building the awareness of the importance of the addresses system and changing the attitude of using the central mail boxes, although many people used their new addresses in their correspondence and they clearly enjoyed the benefits offered to receive correspondence in the place of their residence and work places.
The Addresses project wins the best (Corporate Social Responsibility) awarded by the Universal Postal Union because of its importance for all government and private agencies not for mail service only, also it won numerous global awards and tributes because of it's creative and technical aspects, that’s why we are looking forward to participate in the leading newspapers in the Kingdom , like you, and all organizations that send mails to citizens heavily in supporting the development of the project and contributing in spreading the culture of using the new address, and using your good relationship with readers to motivate them to activate their addresses and use it in their personal data, and sending thier correspondence through it.
Marketing communication
* How to communicate in marketing and aware people by the mail services during this stage?
-The Organization is preparing is a set of programs and campaigns to explain the services and show their advantages and means of using them, and combining special experienced people with good capabilities in their fields, but the important aspect of any marketing process is customer satisfaction by the service and submission of the added value to him in his quality of life, beside the service provider's ability to provide qualified service with efficient and appropriate value.
all the development programs that has been implemented in the organization over the past years aimed enhancing the services added- value and improving the quality and efficiency of presenting it, the marketing responsibility become convincing the customers to try it, and case it succeed in this, we are confident that who experiment these services once will continue in using it.
Nevertheless, many of the participants have had difficulties with sending entity especially who send in large quantities, like banks, where these entities used to use PO Box addresses, which consisting of a mailbox and the city name adding postal codes in some cities and it does not include the new address elements, which are the new: (No. the building, unit number, street name, zip code).
Service banks
Q: What is the possibility of activating the addresses in the Saudi banks?
- Activating the new addresses system will allow Saudi Arabian banks to check the credibility of the new customer who opens new account, or when he applies for a service that committed to the bank rights, such as credit cards and loan applications, where a new address is the residence of the client and undertakes to change it if he move, the Saudi Postal Corporation allows the registered companies which willing to verify the validity of address and this presented in the corporation web site in low fees, the address of residence also allows the possibility of follow-up and collecting judicial communications.
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